Contact details · Sofia, Bulgaria
Contact, registered office and reply times
For a first contact, use the form on this page or write to info@sauronltd.com. The telephone is staffed during the hours set out below. A message that says who is writing, where the property or the business is located and what is needed obtains a useful answer in the first reply.
What to include in your message
A complete message reduces the preliminary exchange to a single step. No report is required: five pieces of information are enough.
- Who is writing — Name and surname, company name, country of registration, role of the person writing. If the message is sent by an appointed representative, please say so.
- Where the request is located — City or area for property; registered office and business activity for companies. The company's geographical scope is Bulgaria.
- What is needed — One or two sentences on the objective. If the route to follow has not yet been decided, describe the intended outcome instead of the procedure.
- Constraints already in place — Fixed deadlines, deeds already signed, procedures already started, instructions already given to other professionals. A constraint known from the outset changes the answer.
- Documents available — Do not attach anything to the first message. Simply state what exists: a register extract, a notarial deed, a contract, a floor plan, a quotation. Attachments are agreed afterwards.
Contact details
The company replies directly on the details given here. There are no intermediary numbers, no forms hosted by third parties and no external support desks. The full registration data are in the legal notice.
Telephone
+39 391 763 1415. Monday to Friday, 9:00 to 18:00 Sofia time (EET/EEST), corresponding to 8:00-17:00 in Italy. Outside these hours, please leave a written message.
info@sauronltd.com. This is the company's only public e-mail address. Correspondence that does not come from the sauronltd.com domain is not attributable to SAURON LTD.
Form
The form on this page delivers the message to the company without passing through third-party services and without requiring registration. The mandatory fields are name, e-mail, area and text.
Identification data
SAURON LTD is entered in the Targovski registar (Bulgarian Commercial Register) under UIC 207660705. Legal form EOOD (single-member limited liability company), incorporated on 11 January 2024.
Registered office
Address in Cyrillic: гр. София 1797, р-н Студентски, ж.к. Мусагеница, бл. 105, вх. В, ет. 1, оф. 1, България.
Latin transliteration: gr. Sofia 1797, rayon Studentski, zh.k. Musagenitsa, bl. 105, vh. V, et. 1, ofis 1, Bulgaria.
This is the address entered in the Commercial Register. The site loads no maps and no other third-party resources: the address is published in both scripts because the Cyrillic form is the one accepted by postal services and couriers in Bulgaria.
Meetings at the office are arranged by appointment, agreed in advance by e-mail or by telephone.
Reply times and languages
We reply within two working days to messages received through the form and by e-mail. The reply states whether the request falls within the company's scope, what is needed in order to proceed and, where the request is already defined, what the next steps are and how the fee is calculated.
Where a request falls outside that scope we say so at once, without delay. We do not give the names of professionals in exchange for payment and we do not receive commission from third parties for referrals.
The working languages are Italian, English and Bulgarian, written and spoken. The reply comes in the language of the message. Documents intended for the Commercial Register and for public offices are drawn up in Bulgarian; sworn translations are carried out by authorised translators instructed by the client.
The telephone is the quickest route for a short question. For anything that requires a check of documents, writing is preferred: the request is on record and the answer is more precise.
What not to write in the form
The form is for an initial assessment. Do not enter data that is not needed for that purpose.
Not to be written: identity document numbers, tax identification numbers, payment details, IBANs, card numbers, access credentials, health data, data on third parties who have not consented. Do not attach copies of deeds to a first message.
Requests concerning activities reserved by law to authorised persons receive no follow-up. The scope is described on the scope of activity page.
Processing of the data in the form
Data controller: SAURON LTD — САУРОН 2024 ЕООД / Sauron 2024 Ltd, UIC 207660705, gr. Sofia 1797, rayon Studentski, zh.k. Musagenitsa, bl. 105, vh. V, et. 1, ofis 1, Bulgaria. Data protection contact: info@sauronltd.com.
Purpose and legal basis: the data entered in the form (name, e-mail, company, area, message text) are processed in order to answer the request and for the pre-contractual steps arising from it. Legal basis: Article 6(1)(b) and (f) of Regulation (EU) 2016/679.
Technical data: the server records the language of the page, the user agent and a hashed value derived from the IP address. The IP address is not kept in clear text. The site uses no non-essential cookies, does not profile and loads no third-party resources.
Retention: 12 months from the last contact. If the request continues into negotiations, retention is 24 months from the last contact. On expiry the data are erased by an automatic procedure.
Recipients: the provider of the site infrastructure and the transactional e-mail service, which process the data as processors on the company's instructions. No transfer to third parties, no advertising use of addresses.
Rights: access, rectification, erasure, restriction, objection and portability, exercised by writing to info@sauronltd.com. A complaint may also be lodged with the Komisiya za zashtita na lichnite danni (KZLD), the Bulgarian Commission for Personal Data Protection, whose seat is in Sofia.
The full text is in the privacy notice.
Frequently asked questions
How long does it take to receive an answer?
Two working days for the form and for e-mail. If nothing arrives within that time, it is worth telephoning: in most cases the message has been held by a mail filter.
In which languages can I write?
Italian, English and Bulgarian. The answer comes in the same language as the message. Documents intended for Bulgarian public offices remain in Bulgarian.
Can a meeting be arranged at the Sofia office?
Yes, by appointment agreed in advance. Alternatively a video call is held, on a platform agreed case by case.
Is the first consultation chargeable?
No. The first consultation serves to define the request and to establish whether it falls within the company's scope. Subsequent work is preceded by a written quotation stating the subject matter, the timescales and the fee.